The Team

Our People. Your Success.

Carsten Steinmetz

Carsten is co-founder of Aligned Partner Services and Managing Director of our UK company. He brings over 20 years experience in freight forwarding and Customs brokerage to the Aligned team. His deep industry knowledge and CargoWise expertise make him a valuable partner for collaboration on solution design and process improvement.

Holly Scott

As CEO and co-founder, Holly Scott brings over 2 decades of leadership in the technology sector to Aligned Partner Services.  Her strategic insights, collaborative approach, and commitment to  excellence , result in strong teams and longstanding partnerships.

Laura Hobby

Laura is a seasoned professional with over a decade in International Freight Forwarding. She was recognized as the BIFA Young Freight Forwarder of the year in 2021. Her wealth of system expertise and ability to drive successful projects, along with a natural ability to connect with clients make her a valuable asset to the Aligned team.   

Caitlin Koch

As Director of Aligned Campus, Caitlin’s commitment to excellence and mentorship ensures quality and innovation are at the forefront of our services. Caitlin’s operational background has equipped her with broad industry knowledge that covers air and ocean freight forwarding, Customs brokerage, and warehouse distribution. With seven years as a consultant, she’s become one of the leading experts on all modules of CargoWise - designing advanced workflows and PAVE solutions, consulting on business process improvement and delivering expert training events. 

Sarah Svensen

Sarah is a skilled and knowledgeable Logistics & Supply Chain professional who’s passionate about training and empowering teams. With over 15 years in operations and branch management, Sarah understands the importance of good process and excellent system knowledge. Sarah is a natural trainer with a style full of energy, encouragement and expertise.

OUR MISSION

“We will empower the forwarding community by delivering quality educational products that raise the level of systems knowledge and best practice awareness for new and existing personnel across the board.”